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Code of Conduct

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Consulting is essentially about relationships, and as you might expect, relationships in the consulting and advisory industry are largely governed by agreements. However, we believe the industry also to be a people business, with success determined by the existence of a platform of integrity and mutual trust – between us and you, and us and the end client. To ensure relationships work as well as possible and that trust is always maintained, we believe there needs to be in place a code of conduct which strongly influences our interactions. This code works both ways and is set out to be applied to us all. Our code of conduct applies to three main themes:

  • Confidentiality

    Consulting work is of an inherently confidential nature. This applies to the assignments undertaken on behalf of our clients and the interactions between all parties involved in the process. Non-disclosure and confidentiality agreements are designed to protect all parties to the assignment, not least the client. There are, however, limitations to these mechanisms. Our position is clear: we demand the highest levels of confidentiality from everyone involved in assignments undertaken in our name.

  • Integrity

    How we interact with each other and our clients has a direct influence on our ultimate mutual success. So, our pledge is to treat every client, partner and associate with unfailing respect, honesty, transparency and fairness. These are key values which we strive for in every facet of our business dealings. We unequivocally demand the same in return.

  • Trust

    Closely tied to the second heading above, trust is crucial to the success of any partnership. Once trust is challenged, and this can happen very quickly and easily in a business such as ours, it is almost impossible to rebuild. So, our position once again is clear: we will only work with partners in whom we have complete trust.

  • Confidentiality

    Consulting work is of an inherently confidential nature. This applies to the assignments undertaken on behalf of our clients and the interactions between all parties involved in the process. Non-disclosure and confidentiality agreements are designed to protect all parties to the assignment, not least the client. There are, however, limitations to these mechanisms. Our position is clear: we demand the highest levels of confidentiality from everyone involved in assignments undertaken in our name.

  • Integrity

    How we interact with each other and our clients has a direct influence on our ultimate mutual success. So, our pledge is to treat every client, partner and associate with unfailing respect, honesty, transparency and fairness. These are key values which we strive for in every facet of our business dealings. We unequivocally demand the same in return.

  • Trust

    Closely tied to the second heading above, trust is crucial to the success of any partnership. Once trust is challenged, and this can happen very quickly and easily in a business such as ours, it is almost impossible to rebuild. So, our position once again is clear: we will only work with partners in whom we have complete trust.